Cathy Genelius
22:53 28 Nov 21
We recently had to make the sad decision to send our cat Alice over the rainbow bridge. It is important to our family... that are animals are returned to us in a manner that allows us to bring them home so we can continue to love and honor them. I have never met anyone who cares more about this than Sherry at Dejohns pet center. From the moment you walk in you will be met with such warmth and care and dignity. Sherry met us with Alice with soft music, candles and a special bed for her to be laid into. Every aspect of this difficult time was met with such amazing respect and gracefulness by Sherry and DeJohns. it was so comforting to us. This was the fourth time we have used this wonderful service and we cannot say enough about their services, beautiful products that honor our fur babies and most especially Sherri's heart and respect for our time of grief of those magnificent creatures that we were honored to share our lives with.read more
Hilary Sample
04:29 23 Nov 21
I called DeJohn Pet Services after losing our sweet Evie, our little love, suddenly and unexpectedly when I was out of... town. I was in anguish when I picked up the phone- I could not fathom completing cremation at the vet. To me, it was not befitting of the huge place she had in our lives- she deserved better. Sherri answered the phone. She listened to me cry, validated my experience, and supported me through my grief. She offered to take our Evie and give her the goodbye she deserves. She let me have time with her, to say goodbye in the way that I needed to. She just got it. She understood. In a time where it feels like you’re all alone, I wasn’t. I will never forget the love and support I felt from Sherri and DeJohn. I got to honor Evie and start the path toward acceptance that she is gone. Sherri was conscientious and giving from the start- with her time, her energy, and her compassion. She even made perfect ornaments and imprints, and gave us just enough fur to remember. We cannot thank her enough. If you feel the way I felt, go to Sherri and DeJohn. Your pet will be honored and you will be supported.read more
Robin Cristiano
19:25 12 Nov 21
Words cannot express how wonderful Sherri was during this devastating time of losing our dog. Sherri is so kind,... compassionate and loves animals ❤ She takes the time to listen to you and provides many extras to the cremation. I would HIGHLY recommend her! I feel so fortunate to have found her.
Sherri, I can't thank you enough for the service you provided and treating my, Ollie with such respect and dignity💛 you made this difficult process easier on us.read more
j x
10:30 17 Apr 21
I cannot express how kind and compassionate Sherri is, how much she helped us. We had our Precious for so long and we... are devastated... Sherri will take good care of your beloved pet on their final journey. I can't write anymore because I'm still too upset; but if there was one google review I wish people would listen to it's this one.read more
Marji Hauck
01:02 16 Apr 21
I had no idea that DeJohn Pet services even existed, until we lost our beloved Louis who passed away in his sleep. Our... regular veterinarian office was closed and the doctor on call suggested them as an alternative. I only wish I knew about Sherri when we had lost our other little Frenchies. The caring and overall love for our little four legged children totally overwhelmed me. I only wish I had found her earlier. We ended up bringing our three little angels together again. Thank you Sherri for your outstanding compassion and thoughtfulness.read more
rachel widdowson
16:32 24 Mar 21
Unbelievably kind and compassionate. I cannot express how much she did for us. She really went above and beyond. She... helped give us everything we'd need to help keep her memory alive. She gave us things that were not part of a 'package' that are beautiful keepsakes. A real loving environment.read more
Tracy M
04:51 24 Mar 21
Highly recommended!
DeJohn Pet Services provided both a professional and personalized experience during a difficult... time. Sherri was absolutely amazing showing genuine compassion and kindness.read more
Tom Skully
01:59 19 Nov 20
To Dejohn pet services,
I can not express with words how you all have made me get through this.. Roscoe was a huge part... of my life, he was my partner and a accident happened and you were there .. thank you Sherri... I am heartbroken but you made the pain easier the comfort calls helped... your quick response and dedication for a pet (child) was greatly appreciated and loved. Sherri thank you from the bottom of my heart for Roscoe I can't even pay this back for your kindnessread more
Team G.O.A.T/The Kazams
15:19 27 Oct 20
We lost our beloved Rosie. I found DeJohn Pet Services and talked with Sherri. Sherri helped us through every step... (dog-pick-up and cremation).
We cannot thank Sherri and DeJohn Pet Services enough for their respectful and wonderful service. We highly recommend DeJohn Pet Services. Thank you again.read more
Jonathan Shafer
01:16 10 Oct 20
I lost Katt earlier this week and Sherri helped me through the grieving process. I first made contact with Sherri a... month ago as Katt had cancer and was seriously thinking of putting her down but I was not sure if I was making the right decision. There is a review that says this is all about money, but Sherri never pressured me and actually gave me advice that made me look at other options for Katt.
Weeks later Sherri called to check in and see how everything was doing. Katt was getting treatment but eventually started to get worse again. She stayed on the phone and listened to my fears, concerns and doubts. Make no mistake, of course this is a business but in front of that business is a woman that deeply cares about pets and ensuring you receive the best care possible.
Earlier today I was able to finish saying goodbye to Katt and you know what Sherri said to me? If I need anything, to just call her. No strings attached and no pressure. She made such a positive impact on me and I hope she can do the same for you.
If you read this and are struggling right now because of a loss or like me anticipating a future loss, please consider just calling Sherri. Maybe she can help you like she helped me.read more
Michael Idov
19:04 11 Apr 20
It has taken me a long time to finally write this. On March 7th, 2020 I had the worst day of my life. I am just... incredibly thankful that on this day I was able to be helped by Sherri at DeJohn Pet Services. We are incredibly fortunate that Sherri lives here in Northeast Ohio and does what she does, because it really is a rare thing to find such personalized care with dignity and respect. Do your research and you’ll see that there is no one better, I’m just fortunate my veterinarian recommended Sherri to me. Thank you again for everything.read more
Anthony Giammarco
02:11 19 Jan 20
Sherri showed the greatest care and compassion for my dog Sonny. She took great care in treating him with dignity and... tenderness the whole time. It is a great comfort knowing he was well cared for on his way to the "Rainbow Bridge". He will be deeply missed and Sherri made it a little easier to bear. Thank You Sherriread more
Denise M
13:13 30 Dec 19
Words cannot express how grateful our family is to Sherri and DeJohn Pet Services. While we experienced the devastating... loss of our beloved Moo, we found ourselves needing a cremation service, and found DeJohn Pet Services online. I was impressed with the level of respect and dignity that was conveyed on their site. I knew immediately after calling and speaking with Sherri that this was the best service that we would find. Sherri is a genuine animal lover, a kind and comforting woman, and she instantly put me at ease, thoughtfully listening to our situation, expressing compassion, and guiding me through the necessary process. Our sweet boy’s remains were handled with dignity and care. Sherri showed such reverence for our beloved Moo that she called to tell us the moment his body arrived at DeJohn. We were able to pick up his ashes the very next day. Once there, we were touched to find that Moo’s ashes were presented to us in a truly respectful manner. Sherri was incredibly comforting, as only one who has known the intense love of a dog could be. While we will be forever broken from our loss, we take comfort in knowing that, after his passing, Moo was handled with the care and dignity that he deserved. Sherri will have our eternal gratitude for giving our family a comforting closure.read more
Lydia Rezie
13:27 30 Nov 19
When our dog, Page, passed away, we were all stricken with grief. It was (and remains) a terrible loss for us, which... is why we are so grateful to have found Sherri at DeJohn. She treated Page like the family member she was. Sherrie was respectful, empathetic, and just truly kind in helping us deal with our loss. She also provided us with so many wonderful ways to remember Page: paw prints, nose prints, hair clippings that look like little angel wings ... We are immensely grateful to Sherri for everything. Her love for animals is obvious, and she extended that love to our little dog as well.read more
Aaron Hoffman
00:33 03 Sep 19
This was our first time having a pet cremated so we didn't entirely know what to expect. Sherri was there to greet us... with a special place to put our fur baby. She went through the entire process, different packages offered, etc. After meeting with her, we knew we made the right decision, entrusting our beloved family member to someone who would treat him as such. When we picked him up, Sherri had everything set up nicely, consisting of everything that she had promised; hair clippings, paw and nose prints, death certificate and of course our fur baby. I can't tell you enough how impressed we were! Sherri is one of the sweetest, most down to earth people you will ever meet. The world would be a better place if there were more people like her. We couldn't imagine going anywhere else. She is truly a class act and we highly recommend her and DeJohn Pet Services, you won't be disappointed!read more
Dale A
17:34 07 May 15
The service provided by DeJohn Pet Service is first rate, I would not hesitate recommending them to our friends who... have pets. A special thank you to Sherri, who was very sincere and helpful in this process and helped us through our grief.read more
About Us
We are a family-owned pet crematory providing a dignified farewell to your beloved family Continue reading
Greater Cleveland Area
December 7, 2021, 1:13 am
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